Enter Services: Enter Powell

Data Entry, Database Management

At Glenda M. Powell Data Entry, databases are created and managed by experienced professionals; for every project, a new database is designed and created. For smoother operation, projects are planned so that documents are structured for efficient keying and processing.

Examples of customer supplied documents for data entry:

Rebate Processing

The process begins as the Response Management Team reviews each arriving request to ensure that all rebate requirements have been satisfied. Organized in batches, the approved rebates are then efficiently keyed directly, via the Internet, to the client’s secure server, providing instantaneous information for the client’s customer service operations.

For clients who require traditional data output, rebate processing information may also be supplied in any other required format.

In addition, ineligible requests are batched separately, keyed, and materials are returned to each submitter with a letter of explanation.

Following is a sample list of data fields that may be captured; depending on the project, additional fields are often added. All data is captured in upper case, unless requested otherwise; abbreviations are used for address standardization only:

· First Name
· Middle Initial
· Last Name
· Organization / Company
· Address Line 1
· Address Line 2
· City, State, Zip
· Phone Number
· Fax Number
· Email Address
· Postmark Date on Entry Form Envelope
· Campaign / Rebate Program Code
· Dealer Name from Register Receipt
· Register Receipt Date
· UPC Codes and Quantity Applicable from Register Receipt
· Price Paid on Applicable Products from Register Receipt

Response Card Processing

Response cards, the Business Reply Mail cards often found in national magazines and in direct mail campaigns, are processed in batches as they arrive; data is entered to client specifications.

Stat Check Processing

When companies include a survey form on the back of a rebate check, data needs to be entered after customers cash the checks. Stat checks are processed in batches as they arrive; data is entered to client specifications.

Registration Projects

Depending upon the type of registration, Glenda Powell’s capability includes (a) the capture of standard contact information and (b) project-specific fields of data.

Typical examples include:

· Product Registrations
· Software Registrations
· Consumer Attendance Registrations
· Vehicle Warranty Registrations
· Seminar Registrations

Survey Processing

Glenda Powell possesses the flexibility to accommodate client requirements regarding document style, keying and specialized output; work is checked for accuracy through key verification.

In addition, staff professionals can handle all types of documents from multi-page handwritten employee questionnaires to single sheet check box surveys. To speed the data entry process, it is wise for customers to ask us to help during the survey design stage.

Types of surveys and questionnaires include:

· Human Resources Questionnaires
· Health Care Questionnaires
· Shopping Mall Surveys
· Vehicle Owner Satisfaction Surveys
· Consumer Goods Surveys